In today’s digital age, business apps have become imperative tools for companies in India looking to improve their productivity, workflow, and growth. With the rise of remote work and increasing reliance on mobile devices, online business apps in India are designed for the market to offer great value for organizations of all sizes. From solo entrepreneurs to established corporations, companies across India are utilizing the top business apps in India to streamline operations, organize work, and collaborate efficiently.
Moreover, apps explicitly designed for small businesses in India help owners manage all aspects of their company on the go, from accounting and project management to sales and marketing. By choosing the best online business apps for their specific needs, Indian companies can boost organization, streamline communication, and work smarter. The right apps for small businesses in India can optimize workflow, simplify admin tasks, provide valuable data insights, and help companies collaborate seamlessly across locations and time zones. It allows greater productivity and efficiency.
We will explore the top 11 business apps that Indian companies should consider in 2023 to maximize growth and efficiency. Whether you need apps for accounting, communication, project management, or more, these online business apps for India can help take your organization’s productivity and success to new heights.
1. Zoho Books – Top accounting and invoicing app for India
Zoho Books is one of the best online business apps for accounting and invoicing for businesses in India. It makes billing, expense tracking, accounting, and more extremely simple. It focuses on GST compliance, integration with Indian payment gateways like Razorpay and Paytm, and features for generating GST-compliant invoices. It also has an automatic bank reconciliation feature that saves time, while custom reports and multi-language support provide additional benefits for Indian businesses.
Key Features :
- GST Compliance: Generates invoices with all details required for GST, ensures full compliance
- Integration with Indian Payment Gateways: Smooth integration with payment gateways like Razorpay, Paytm, etc., used by Indian businesses
- Bank Reconciliation: Automatic reconciliation of bank accounts and tracking of advances
- Custom & GST Reports: Customizable reports and financial statements tailored for India, including GST reports
- Indian Languages Support: Supports English, Hindi, Tamil, Telugu and other regional Indian languages
2. Freshdesk – Leading India-based customer support software
Freshdesk is a Chennai-based customer support software that enables excellent multichannel customer service. With features like multilingual support, integrations with Indian messaging apps, and an understanding of local support needs, it is a top choice for many Indian businesses. Its intuitive ticketing system, customizable AI bots, and powerful analytics help companies support customers across India effectively.
- Omnichannel Support: Support customers via email, phone, chat, and social media from one unified platform.
- Ticketing System: Intuitive ticketing system to track customer queries.
- Customizable AI Bots: Chatbots to automate customer conversations using NLP.
- Team Inbox: Shared inbox to distribute queries efficiently among the support team.
- Multilingual Support: Available in Indian languages like Hindi, Tamil, Telugu, Kannada etc.
3. Slack – Best team collaboration and messaging app
Slack has become a hugely popular business messaging app with its simple and intuitive interface. For Indian teams, Slack offers the ability to communicate, collaborate, and share files quickly across time zones. Its India-based customer support, integration with local apps, and secure access from any device make it a fantastic tool for Indian companies.
- Team Messaging: Instant messaging for teams to communicate and collaborate.
- File Sharing: Seamlessly sharing files, images, and videos.
- Searchable Archives: All conversations and files are indexed and searchable.
- Third-Party Integrations: Integrates with popular business apps used in India.
- India-based Support: India-based customer support for troubleshooting issues.
4. Microsoft Teams – Top video conferencing and collaboration tool
Microsoft Teams has emerged as one of the most potent collaboration platforms. Its ideal integration with the Microsoft Office suite makes it easy for Indian businesses to collaborate. Features like document co-authoring, group video calls, project management tools, and more enable teams to communicate and work together effortlessly.
- Video Conferencing: HD video and audio calls for meetings and events.
- File Collaboration: Real-time co-authoring of Word, Excel, and other Office files.
- Task Management: Tools to assign, track, and manage team tasks and projects.
- Team Chat: Instant messaging, file and screen sharing with teams.
- Integration with Office 365: Tight integration with popular Office apps used by Indian businesses.
5. ProofHub – Excellent online project management software
ProofHub is feature-rich project management software crafted specifically for the needs of Indian businesses. Its tools for managing workflows, tasks, resources, and Gantt charts help Indian teams plan and organize projects effectively. ProofHub offers quick onboarding, budget management features, and India-based customer support.
- Online Gantt Charts: Visualize project schedules and timelines online.
- Kanban Boards: Prioritize and manage workflows using Kanban methodology.
- Custom Fields: Add custom fields and columns to tasks and projects.
- Time Tracking: It tracks time spent on tasks to monitor project progress.
- India-based Support: Get assistance from an India-based customer support team.
6. Paytm Business – The most popular payment app in India
Paytm Business has emerged as the most popular payment app among Indian consumers. It allows merchants to accept QR code payments instantly, integrating the UPI payments infrastructure. Additional features like invoicing, vendor payments, and advertising make Paytm Business highly beneficial to Indian companies.
- QR Code Payments: Accept payments by scanning QR codes through the Paytm wallet.
- Merchant Dashboard: One dashboard to manage your entire business operations.
- Digital Ledger: Maintain a digital ledger for all your transactions.
- Invoicing: Create and share invoices and track payments.
- Vendor Payments: Make instant payments to vendors via Paytm.
7. Dropbox – Reliable file storage and sharing
Dropbox is widely used by businesses in India for seamless file sharing and collaboration. Its robust security features and accessibility from just about any device are precious for Indian teams working remotely. It can share large files quickly and coordinate workflows, making Dropbox an essential productivity tool.
- Cloud Storage: Store files and folders in the cloud securely.
- File Sharing: Share files and folders with team members or clients.
- Document Collaboration: Co-edit Word, Excel, and other files in real-time.
- Sync Across Devices: Sync files across desktop, mobile, and web.
- Security: Enterprise-grade security and encryption for data.
8. Tally ERP – Locally popular ERP and accounting software
Tally is a locally built ERP and accounting software trusted by millions of Indian businesses. It complies fully with Indian accounting standards and GST norms. Tally offers a comprehensive suite of features like finance management, inventory tracking, statutory processes, banking, etc. It makes running business operations smooth for Indian companies.
- Accounting & Invoicing: Comprehensive accounting and invoicing as per Indian standards.
- GST Compliance: Full support for GST filing and compliance processes.
- Inventory Management: Track stock levels across multiple warehouses.
- Banking: Bank reconciliation, payment transfers, and more.
- Custom Reports: Create customized reports for business insights.
9. Asana – Helpful work management app
Asana is appreciated by Indian teams for its functional work management features. Teams can create custom workflows, collaborate on projects, schedule tasks, and more. Asana also integrates well with other apps. These features help Indian businesses plan and manage work efficiently.
- Task Management: Create and assign tasks with due dates.
- Project Overview: Visibility into project progress and status.
- Team Workflows: Create repetitive workflows for teams.
- Calendar: Schedule tasks and projects on the calendar.
- Custom Fields: Add custom fields to tailor Asana for your needs.
10. Mailchimp – Leading email marketing platform
Mailchimp makes email marketing easy for Indian businesses with its intuitive drag-and-drop tools. Companies can design and send campaigns in regional Indian languages like Hindi, Tamil, Bengali, etc. Automation features provide insights to optimize marketing efforts.
- Email Campaigns: Design and send email newsletters and campaigns.
- Automation: Set up triggers and workflows to send emails automatically.
- Templates: Use professionally designed email templates.
- Analytics: Detailed analytics on email opens, clicks, etc.
- Multilingual Campaigns: Send campaigns in regional Indian languages.
11. HubSpot CRM – Free CRM for small businesses in India
HubSpot CRM is a flexible, free customer relationship management platform suitable for small businesses in India. Critical features like smooth integration with email and third-party apps, contact management tools, and powerful analytics help Indian companies manage sales and marketing efficiently.
- Contact Management: Organize customer and prospect contacts.
- Email Integration: Sync email conversations into contact timelines.
- Sales Pipeline: Visual sales pipeline to manage deals.
- Webforms: Create webforms for lead capture.
- Deals: Track deals through different stages to close sales.
Implementing the right business apps can profoundly impact a company’s growth and success in India. As discussed, apps like Zoho Books, Freshdesk, Slack, Microsoft Teams, ProofHub, Paytm Business, Dropbox, Tally, Asana, Mailchimp, and HubSpot CRM provide invaluable solutions for organizations in India.
These leading online business apps for India enable improved efficiency, collaboration, and insight across business functions. Zoho Books, Paytm Business, and Tally help automate finance operations and compliance. Freshdesk, Slack, and Microsoft Teams facilitate better communication and collaboration. ProofHub, Asana, and Mailchimp optimize project management, workflows, and marketing.
A few of the best business apps in India discussed allow companies to streamline processes, reduce administrative workload, and collaborate seamlessly across time and location. With real-time data and insights, Indian businesses can gain transparency and make informed decisions faster. By adopting the right mix of business apps for their specific needs, companies in India can drive higher productivity, organization, and sustainable growth. The rise of affordable and secure cloud-based apps makes it easy for organizations to upgrade their digital capabilities immediately.
We encourage all businesses in India to assess their needs and deploy one or more of these impactful apps to boost efficiency and growth. The Indian market offers business apps tailored to local needs across industries and niches. Investing in the proper solutions will become an indispensable catalyst for any company’s success in the digital age.